Frequently Asked Questions

Proper wheel alignment ensures all four tires make correct contact with the road surface at manufacturer-specified angles. When alignment is off, tires drag or scrub unevenly, causing premature wear on inner or outer edges. At Simons Tire & Auto, we use computerized alignment equipment to restore factory specs and extend tire life.

Alignment should be checked whenever you buy new tires, hit a curb or pothole, or notice steering pull or uneven tire wear. At Simons Tire & Auto in Harrisburg, AR, we recommend alignment with every new tire installation to maximize performance and tread life.

An 18-point inspection covers fluid levels, filters, belts, hoses, brakes, tires, lights, battery, and suspension components. It's designed to catch potential issues early before they become costly repairs. Simons Tire & Auto includes this inspection with every oil change for comprehensive preventative maintenance.

Not all punctures are repairable. Tires can be patched or plugged if the damage is in the tread area, smaller than a quarter-inch, and the sidewall is intact. Simons Tire & Auto performs puncture and leak diagnostics to determine if repair is safe or if replacement is necessary.

Steering pull is often caused by misaligned wheels, uneven tire pressure, or worn suspension parts. Vibration typically results from unbalanced wheels or damaged tires. Computerized alignment and balancing services at Simons Tire & Auto correct these issues and restore smooth, straight driving.

Paintless dent repair works best on minor dents and door dings where the paint is not cracked or chipped. It preserves the factory finish without fillers or repainting. At Simons Tire & Auto, experienced technicians use PDR methods for fast, cost-effective repairs with seamless results.

Hail damage repair restores the vehicle's original appearance by removing dents without affecting the paint or body integrity. This keeps the car looking well-maintained and prevents depreciation. Simons Tire & Auto offers comprehensive hail damage repair using paintless methods and assists with insurance claims.

Conventional oil is refined from crude petroleum and suits standard driving conditions, while synthetic oil is chemically engineered for better heat resistance, longevity, and engine protection. Synthetic typically lasts longer between changes. Simons Tire & Auto offers both options based on your vehicle's needs and manufacturer recommendations.

New tires perform best and last longest when wheels are properly aligned from the start. Misalignment causes uneven wear that can ruin new tires quickly. At Simons Tire & Auto in Harrisburg, computerized alignment is recommended with every tire installation to protect your investment.

Worn shocks and struts can't absorb road bumps effectively, leading to a harsh, bouncy ride and poor handling. Replacement restores smooth suspension movement and vehicle control. Simons Tire & Auto's suspension services also reduce tire wear and ensure safe, comfortable driving.

Check engine light diagnostics use advanced equipment to read trouble codes from your vehicle's computer, pinpointing issues like sensor failures, emissions problems, or engine performance faults. Simons Tire & Auto provides accurate problem identification and reliable repair solutions to restore proper engine function.

Yes, vibration during braking often means rotors are warped or unevenly worn. This reduces stopping power and can damage brake pads. Simons Tire & Auto performs complete brake inspections and replaces pads and rotors as needed to restore safe, smooth braking performance.